Please see below ILA's policies regarding exhibitor or sponsor cancellation. If you need to cancel your exhibitor or sponsor registation please email ilaconference@iowalibraryassociation.org as soon as possible.

Cancellation By Sponsor or Exhibitor:
SPONSOR or EXHIBITOR may cancel this Contract without liability to the Iowa Library Association (ILA) and ILA shall have no liability of any kind to EXHIBITOR if such cancellation is for reasons that make it impossible for EXHIBITOR to fulfill Contract commitments - such reasons are limited to acts of God. In the event SPONSOR or EXHIBITOR cancels this Contract for any other reasons, SPONSOR or EXHIBITOR shall contact as soon as possible the party designated by ILA in this Contract and full refunds will be granted until 60 days prior to event. Refunds will be granted less $100 until 30 days prior to the event and no refunds will be granted within 29 days of the event. ILA does not assume responsibility for any additional costs, charges, or expenses, including charges made for travel and lodging.

 

Conference Cancellation for Exhibitors:

The Iowa Library Association (ILA) and SPONSOR or EXHIBITOR agree that the performance of this Agreement is subject to termination without liability for either party upon the occurrence of any circumstance beyond the control of either party - such as acts of God, strikes, labor disputes, government requisitions, restrictions or regulations on travel, hotel or facility availability, commodities or supplies, war or apparent act of war, terrorism, disaster, civil disorder, epidemic or pandemic, or any other comparable calamity casualty or condition (collectively a “Force Majeure”) - to the extent that such circumstances make it commercially impracticable to maintain the Agreement or hold the Conference. If Agreement is cancelled due to force majeure any funds paid to ILA in advance shall be returned to SPONSOR or EXHIBITOR within 60 days of cancellation. ILA does not assume responsibility for any additional costs, charges, or expenses, including charges made for travel and lodging. Refunds will be processed within 60 days of notification. It is agreed by both ILA and SPONSOR or EXHIBITOR that “best efforts” will be made to adapt if an alternative to the Conference – virtual or otherwise - is available.